Mid Term 1 - Edubros.org

Test your knowledge on key Communication Skills concepts. Read each question carefully, select your answer, and check your understanding! Good luck! 💡

Question No: 1

Select what do facial expressions, eye contact, gestures and body language tells about the speaker?

A. Presentation topic
B. Educational background
C. Frame of mind
D. Level of confidence

Correct Answer & Explanation

Correct Answer: ► Frame of mind

Explanation:

Facial expressions are a key part of nonverbal communication. A speaker's facial area, including eyes, brows, forehead, mouth, and chin, is highly capable of communicating various emotions such as happiness, sadness, anger, frustration, disgust, fear, or surprise. These expressions reveal the speaker's present emotional state and overall frame of mind to the audience.

Question No: 2

Articulate speech is characterized by:

A. Correct pronunciation and clear enunciation
B. Vocal trait
C. Combination of pitch and strength
D. More clearly express or magnify meaning

Correct Answer & Explanation

Correct Answer: ► Correct pronunciation and clear enunciation

Explanation:

Articulation is the skill of speaking in distinct syllables. Articulate speech is defined by correct pronunciation and clear enunciation.

Question No: 3

In USA, maintaining eye contact while talking with elders show confidence, in Pakistan, it shows disrespect. What does this example depict?

A. The interpretation of body language is universal.
B. The interpretation of body language is not universal.
C. The interpretation of body language is same worldwide.
D. The interpretation of body language is global.

Correct Answer & Explanation

Correct Answer: ► The interpretation of body language is not universal.

Explanation:

Nonverbal cues, like eye contact, can have different meanings across cultures. For instance, while direct eye contact might be seen as a sign of trustworthiness in one culture, in another, it could be interpreted differently if cultural norms dictate otherwise. This shows that body language interpretation is not universal.

Question No: 4

Which one of the following arrangement is a modification of conventional classroom seating?

A. U-formation
B. T-formation
C. Modified T-formation
D. V-formation

Correct Answer & Explanation

Correct Answer: ► Modified T-formation

Explanation:

The modified T-formation is an adaptation of the conventional classroom style. It is particularly useful for interactive presentations with smaller groups, especially those involving breakout activities.

Question No: 5

In general, there are _________ of newspaper indexes:

A. Two kinds
B. Three kinds
C. Many kinds
D. None of the given option

Correct Answer & Explanation

Correct Answer: ► Three kinds

Explanation:

Generally, there are three kinds of newspaper indexes: individual newspaper indexes, newspaper indexes that include more than one newspaper, and general periodical indexes that include one or more newspapers and often provide full-text articles.

Question No: 6

Conflicting information develops:

A. Mental turbulence
B. Good understanding
C. Psychological disorders
D. Sharp thinking

Correct Answer & Explanation

Correct Answer: ► Mental turbulence

Explanation:

When the information a speaker provides conflicts with what an audience member already believes, it can lead to mental turbulence. This happens if the new information directly opposes the receiver's existing knowledge or understanding of the original subject.

Question No: 7

All of the following are the examples of touching, EXCEPT:

A. Shake hand
B. A hug
C. A pat
D. Drawing the eyebrow down

Correct Answer & Explanation

Correct Answer: ► Drawing the eyebrow down

Explanation:

Touching involves the use of touch to impart meaning, such as a handshake, a pat on the back, an arm around the shoulder, or a hug. Drawing the eyebrow down is a facial expression, not an example of touching.

Question No: 8

Which of the following is usually related to environmental factors that affect communication?

A. Listener barrier
B. Sender barrier
C. Physical barrier
D. Resistance

Correct Answer & Explanation

Correct Answer: ► Physical barrier

Explanation:

Physical barriers typically relate to environmental factors that affect communication. These are neutral factors not originated by the sender or receiver, such as noise that makes hearing difficult, uncomfortable temperatures, or distracting activities.

Question No: 9

All of the following are the levels of listening except:

A. Active Listening
B. Protective Listening
C. Partial Listening
D. Critical Listening

Correct Answer & Explanation

Correct Answer: ► Critical Listening

Explanation:

The levels of listening discussed include active listening, protective listening, and partial listening. Critical listening is described as a type of listening, not a level in this specific categorization.

Question No: 10

Studies show that job applicants are more likely to make a favorable impression and get a job offer when:

A. They let the interviewer do most of the talking.
B. They talk too much.
C. They talk in a loud tone.
D. They talk in a low voice.

Correct Answer & Explanation

Correct Answer: ► They let the interviewer do most of the talking.

Explanation:

To become a better listener, it is important not to talk too much. Studies indicate that job applicants who let the interviewer do most of the talking are more likely to make a favorable impression and receive a job offer. This suggests that being a good listener is more effective than dominating the conversation.

Question No: 11

Which of the following pattern is not a specific organizational pattern?

A. Spatial
B. Chronological
C. Topical
D. Deductive

Correct Answer & Explanation

Correct Answer: ► Deductive

Explanation:

Spatial, chronological, and topical are listed as specific organizational patterns for the body of a speech. Deductive ordering is mentioned as a type of logical order, distinct from these primary organizational patterns.

Question No: 12

What is the average rate of speech?

A. 130 words/minute
B. 140 words/minute
C. 150 words/minute
D. 160 words/minute

Correct Answer & Explanation

Correct Answer: ► 140 words/minute

Explanation:

An average rate of speech is 140 words per minute. This rate can be varied during a presentation for emphasis or to elevate energy.

Question No: 13

A good rule to recall when using statistics is:

A. The more statistics, the better the effectiveness
B. Statistics should include several places past the decimal point for effect
C. Rounding and using a few key statistics is ineffective
D. Rounding and using a few key statistics is generally most effective

Correct Answer & Explanation

Correct Answer: ► Rounding and using a few key statistics is generally most effective

Explanation:

While statistics can provide valuable support, using too many or overly precise statistics can be overwhelming. It's generally more effective to use a few key statistics and round them off to make them easier for the audience to grasp and remember.

Question No: 14

In order to listen more effectively, you should:

A. Minimize distractions
B. Talk less
C. Pay attention to verbal and nonverbal cues
D. All of the given options

Correct Answer & Explanation

Correct Answer: ► All of the given options

Explanation:

To improve listening skills, several practices are helpful. These include minimizing distractions from the environment or your own thoughts, talking less to allow the speaker to express themselves, and paying close attention to both verbal message and nonverbal cues, as these often convey significant meaning.

Question No: 15

All of the following steps are essential to an effective response of questions EXCEPT:

A. Listen
B. Discern
C. Anticipation
D. Answer

Correct Answer & Explanation

Correct Answer: ► Anticipation

Explanation:

The essential steps for effectively responding to questions from an audience are: Listen attentively to the question, Discern the nature and intent of the feedback, Affirm the person asking, and then provide an Answer that is clear, correct, concise, and well-considered. Anticipation is part of preparing for questions, not a step in the immediate response itself.

Question No: 16

Where does immediacy come from during a presentation?

A. Looking at your notes
B. Standing
C. Dressing with authority
D. Making eye contact

Correct Answer & Explanation

Correct Answer: ► Making eye contact

Explanation:

Making eye contact with people in an audience is important because it sends a signal that the speaker is connecting with them. Meaningful and focused eye contact enhances the message and perceptions of the presenter, distinguishing relational presenters from those who are information-bound (e.g., too focused on notes). This connection contributes to immediacy.

Question No: 17

Which of the following is not a demographic characteristic?

A. Sex
B. Age
C. Cultural background
D. Attitude

Correct Answer & Explanation

Correct Answer: ► Attitude

Explanation:

Demographic characteristic factors for audience analysis include characteristics such as age, education levels, occupation, gender (sex), marital status, religion, racial/cultural background, and group membership. Attitude is a psychographic characteristic, reflecting how an individual feels or thinks about something, rather than a basic demographic statistic.

Question No: 18

In order to listen more effectively, you should:

A. Minimize distractions
B. Talk less
C. Pay attention to verbal and nonverbal cues
D. All of the given options

Correct Answer & Explanation

Correct Answer: ► All of the given options

Explanation:

Effective listening involves several key actions. It's important to minimize distractions, whether they are environmental or internal. Talking less allows you to better focus on the speaker. Additionally, paying attention to both verbal content and nonverbal cues is crucial for a complete understanding of the message.

Question No: 19

Which of the following is the first step in order to overcome communication barriers?

A. To recognize the most common barriers and then, understand their negative impact on communication
B. To recognize the most common barriers and then, find the positive aspects
C. To find the rare barriers and understand their negative impact
D. All of the given options

Correct Answer & Explanation

Correct Answer: ► To recognize the most common barriers and then, understand their negative impact on communication

Explanation:

The first and most important step in overcoming communication barriers is to recognize the most common barriers that can hinder effective communication. After recognizing these barriers, it is essential to understand their negative impact on the communication process.

Question No: 20

Which one of the following seating is the least comfortable for an an audience, especially for presentations that last longer than an hour?

A. U-formation
B. Modified T-formation
C. Conventional classroom style
D. Conventional theater style

Correct Answer & Explanation

Correct Answer: ► Conventional theater style

Explanation:

Theater-style seating, where people are seated in rows and columns without tables, is generally the least comfortable for an audience, particularly for presentations that extend beyond an hour. Many individuals can feel constrained when seated shoulder-to-shoulder in closely packed rows for extended periods.

Question No: 21

How many words is average speaker's rate per minute?

A. 100 to 150
B. 400 to 500
C. More than 500
D. Countless

Correct Answer & Explanation

Correct Answer: ► 100 to 150

Explanation:

The average speaker's rate is between 100 to 150 words per minute. However, most individuals are capable of comprehending speech at a rate of up to 400 to 500 words per minute.

Question No: 22

All of the following are correct about magazines except:

A. Magazine articles tend to be shorter and more general.
B. Magazines are a type of periodical.
C. Magazines publish articles written for a general audience.
D. Articles in magazines usually include bibliographies

Correct Answer & Explanation

Correct Answer: ► Articles in magazines usually include bibliographies

Explanation:

Magazines publish articles written for a general audience and are a type of periodical. Magazine articles tend to be shorter and more general compared to journal articles. However, articles in magazines rarely include bibliographies, unlike scholarly journals which usually do.

Question No: 23

A presenter can prepare effective responses by which of the following?

A. Anticipating
B. Answering
C. Revising
D. All of the above

Correct Answer & Explanation

Correct Answer: ► All of the above

Explanation:

A presenter can prepare effective responses to audience questions and comments by following several steps. These include Anticipating likely questions by considering previous experience, common concerns, and input from associates. It also involves preparing (Answering) by writing out responses, and potentially Revising the presentation content to address anticipated issues proactively. Rehearsing the Q&A is also a key part of preparation.

Question No: 24

Which type of speaking relies on speaking notes?

A. Manuscript
B. Memorized
C. Impromptu
D. Extemporaneous

Correct Answer & Explanation

Correct Answer: ► Extemporaneous

Explanation:

When speaking extemporaneously, you work from an outline or speaker notes that remind you of the progression of ideas in your speech. You are literally making up the words as you go, but you have done preparation and rehearsal with these notes.

Question No: 25

The quality of speech which makes you easier to understand while speaking is known as:

A. Pronunciation
B. Loudness
C. Articulation
D. Pitch

Correct Answer & Explanation

Correct Answer: ► Articulation

Explanation:

Articulation involves speaking each word clearly and distinctly. Proper articulation, which includes correct pronunciation and clear enunciation, makes speech easier for the audience to understand.

Question No: 26

At what point does an introduction begin?

A. It begins the moment you address the audience.
B. It begins at the middle of your speech.
C. It begins at any moment during your speech.
D. All of the given options

Correct Answer & Explanation

Correct Answer: ► It begins the moment you address the audience.

Explanation:

An introduction begins the moment you address the audience. The moment you turn to look at the audience and utter your first sounds or communicate something nonverbally, you have begun your introduction.

Question No: 27

Fillers _______________ the continuity of communication.

A. Develop
B. Emphasize
C. Interrupt
D. Build up

Correct Answer & Explanation

Correct Answer: ► Interrupt

Explanation:

Fillers are unnecessary words or phrases like "uh," "um," or "you know," that are repeatedly interjected into a message. These fillers add no meaning and interrupt the continuity of communication.

Question No: 28

All of the following are the purposes of introduction except:

A. Getting the audience's attention
B. Introducing your thesis
C. Establishing your rapport or credibility with the audience
D. Avoid to the audience

Correct Answer & Explanation

Correct Answer: ► Avoid to the audience

Explanation:

An introduction should serve four main purposes: getting the audience's attention, introducing your thesis, adapting to the audience, and establishing your rapport or credibility with the audience. Avoiding the audience is contrary to these purposes.

Question No: 29

What does frequent eye contact show?

A. Tension
B. Liking
C. Rejection
D. Boredom

Correct Answer & Explanation

Correct Answer: ► Liking

Explanation:

Eye contact is one of the most important aspects of nonverbal communication. Maintaining good eye contact generally shows respect and interest in what people have to say. While the handout doesn't explicitly use the word "liking" in direct relation to "frequent eye contact shows liking," it emphasizes that eye contact is used in establishing and maintaining relationships, and can signal a desire to be included or to communicate. Positive uses of eye contact (connecting with the audience, showing interest) align more with liking than tension, rejection, or boredom.

Question No: 30

Self-confident individuals usually stand more erect than those:

A. who lack confidence
B. who are over-confident
C. who are submissive
D. who are arrogant

Correct Answer & Explanation

Correct Answer: ► who lack confidence

Explanation:

Posture can communicate a lot about an individual. Self-confident individuals typically stand more erect compared to those who lack confidence.

Question No: 31

What does frequent eye contact show?

A. Tension
B. Liking
C. Rejection
D. Boredom

Correct Answer & Explanation

Correct Answer: ► Liking

Explanation:

Maintaining good eye contact is a significant aspect of nonverbal communication. It generally conveys respect, interest, and a desire to connect with the other person or the audience. The positive signals sent by appropriate eye contact, such as establishing a connection and showing attentiveness, are often associated with a favorable disposition or positive regard (liking).

Question No: 32

Which of the following pattern is most appropriate when you used the problem/solution method?

A. Spatial
B. Chronological
C. Topical
D. Logical

Correct Answer & Explanation

Correct Answer: ► Logical

Explanation:

The problem/solution method is an effective organizational pattern, especially for persuasive speeches. This method is considered a type of logical order when structuring the main points of a presentation.

Question No: 33

How many categories do feedback has?

A. 3
B. 5
C. 4
D. 10

Correct Answer & Explanation

Correct Answer: ► 5

Explanation:

Feedback can be classified into five main categories. These are Evaluation, Interpretation, Support, Probing, and Understanding.

Question No: 34

Which of the following involves grasping what the speaker means by seeing the ideas and information from his/her point of view?

A. Listening
B. Hearing
C. Filtering
D. Speaking

Correct Answer & Explanation

Correct Answer: ► Listening

Explanation:

Listening is an active process that goes beyond merely hearing sounds. It involves truly grasping what the speaker means by attempting to see the ideas and information from their unique point of view.

Question No: 35

Which type of speaking relies on speaking notes?

A. Manuscript
B. Memorized
C. Impromptu
D. Extemporaneous

Correct Answer & Explanation

Correct Answer: ► Extemporaneous

Explanation:

When speaking extemporaneously, a speaker prepares and rehearses but delivers the speech using an outline or speaker notes to recall the progression of ideas, rather than reading a full manuscript or reciting from memory.

Question No: 36

How many words is average speaker's rate per minute?

A. 100 to 150
B. 400 to 500
C. More than 500
D. Countless

Correct Answer & Explanation

Correct Answer: ► 100 to 150

Explanation:

The average rate at which a speaker delivers words is typically between 100 to 150 words per minute.

Question No: 37

Which of the following is not a tool for capturing audience attention?

A. Rhetorical questions
B. Style of delivery
C. Startling statements
D. Time period

Correct Answer & Explanation

Correct Answer: ► Time period

Explanation:

Effective introductions use various tools to capture audience attention, such as asking rhetorical questions, employing an engaging style of delivery, or using startling statements. A "time period" itself is not typically categorized as a direct tool for initially capturing audience attention in the same way these other methods are.

Question No: 38

Which of the following is(are) the example of public(s) that organizations communicate with, in external communication?

A. Consumers
B. Stockholders
C. Government agencies
D. All of the given options

Correct Answer & Explanation

Correct Answer: ► All of the given options

Explanation:

External communication involves an organization interacting with various entities outside of its own structure. These external publics include consumers, stockholders, and government agencies, among others.

Question No: 39

If a modern organization uses the mediums like reports, conferences or interoffice memos to communication with the people working in the organization, what type of communication it will be?

A. Internal communication
B. External communication
C. Interpersonal communication
D. Interchange communication

Correct Answer & Explanation

Correct Answer: ► Internal communication

Explanation:

When an organization utilizes mediums such as reports, conferences, and interoffice memos to share information among people working within that same organization, this is classified as internal communication.

Question No: 40

All of the following are the barriers to communication, EXCEPT:

A. Over communication
B. Conflicting information
C. Language differences
D. Composing message at proper level

Correct Answer & Explanation

Correct Answer: ► Composing message at proper level

Explanation:

Barriers to communication are factors that hinder the effective exchange of information, such as over-communication, conflicting information, or language differences. Composing a message at a level appropriate for the audience is a principle of effective communication, not a barrier.

Question No: 41

While talking to your friend underneath an elm tree, you hear the sounds of birds singing and this distracts you from your conversation. What would you call it?

A. Feedback
B. Psychological noise
C. Physical noise
D. Physiological noise

Correct Answer & Explanation

Correct Answer: ► Physical noise

Explanation:

In communication, noise refers to any interference that hinders the clear transmission or reception of a message. The sound of birds singing, being an external environmental sound that distracts from the conversation, is an example of physical noise.

Question No: 42

What will be your first step for the preparation of speech?

A. Selection of topic
B. Gathering material
C. Writing down relevant points
D. Reading newspapers

Correct Answer & Explanation

Correct Answer: ► Selection of topic

Explanation:

The initial phase in preparing a speech involves selecting an appropriate topic. This decision then guides subsequent steps like gathering materials, outlining, and structuring the speech.

Question No: 43

Which of the following is not a demographic characteristic?

A. Sex
B. Age
C. Cultural background
D. Attitude

Correct Answer & Explanation

Correct Answer: ► Attitude

Explanation:

Demographic characteristics used in audience analysis include quantifiable aspects like sex (gender), age, and cultural background. Attitude, which refers to a person's predisposition or feeling towards something, is considered a psychographic characteristic rather than a demographic one.

Question No: 44

Select what do facial expressions, eye contact, gestures and body language tells about the speaker?

A. Presentation topic
B. Educational background
C. Frame of mind
D. Level of confidence

Correct Answer & Explanation

Correct Answer: ► Frame of mind

Explanation:

Nonverbal cues such as facial expressions, eye contact, gestures, and overall body language provide significant insights into a speaker's current emotional state and their general frame of mind.

Question No: 45

Which of the following is a form of communication in which messages are sent to large, public, dissimilar, anonymous, distant audiences using some intermediate instrument of transfer?

A. Mediated communication
B. Mass communication
C. Interpersonal communication
D. Group communication

Correct Answer & Explanation

Correct Answer: ► Mass communication

Explanation:

Mass communication is defined as the process of sending messages to large, public, diverse, anonymous, and geographically dispersed audiences through an intermediate instrument of transfer, such as print or electronic media.

Question No: 46

Which of the following statement has biased language?

A. Most Germans are direct in their communication.
B. Jews generally make good businesspeople.
C. Some Japanese businesspeople cannot speak English.
D. Older people generally have lower energy levels.

Correct Answer & Explanation

Correct Answer: ► Older people generally have lower energy levels.

Explanation:

Biased language often involves making stereotypical generalizations about groups of people. Stating that "Older people generally have lower energy levels" is an age-based stereotype. Effective communication strives to use bias-free language, avoiding such generalizations unless they are specifically relevant and factually supported for a particular context, and even then, with caution.

Question No: 47

Which of the following refers to the degree of highness or lowness of a sound?

A. Pitch
B. Speed
C. Volume
D. Rate

Correct Answer & Explanation

Correct Answer: ► Pitch

Explanation:

Pitch is the term used to describe the perceived highness or lowness of a sound, which is determined by the frequency of sound wave vibrations.

Question No: 48

A presenter can prepare effective responses to questions by following all of the given steps EXCEPT one. Which one is that?

A. Anticipating
B. Answering
C. Recording
D. Rehearsing

Correct Answer & Explanation

Correct Answer: ► Recording

Explanation:

Preparing effective responses to questions involves steps like anticipating potential questions, formulating answers, possibly revising the presentation content, and rehearsing the Q&A session. While recording a rehearsal can be a useful tool for self-assessment, it is not considered a primary step in the direct preparation of the responses themselves.

Question No: 49

All of the following are the categories of feedback, except:

A. Evaluation
B. Interpretation
C. Probing
D. Noise

Correct Answer & Explanation

Correct Answer: ► Noise

Explanation:

Feedback in communication can be categorized into types such as Evaluation, Interpretation, Support, Probing, and Understanding. Noise, however, refers to any interference that distorts or hinders the communication process and is not a category of feedback.

Question No: 50

Following are the main categories of feedback; Except

A. Evaluation
B. Interpretation
C. Filtering
D. Probing

Correct Answer & Explanation

Correct Answer: ► Filtering

Explanation:

The primary categories of feedback in communication include Evaluation, Interpretation, Support, Probing, and Understanding. Filtering is a stage in the listening process where an individual processes incoming information based on their own unique mental framework, not a category of feedback.

Question No: 51

Which of the following is the process of giving symbols meanings through the unique contents of each person's mind?

A. Listening
B. Hearing
C. Filtering
D. Speaking

Correct Answer & Explanation

Correct Answer: ► Filtering

Explanation:

Filtering, in the context of listening, is the cognitive process where an individual assigns meaning to symbols (like words or nonverbal cues) based on their own unique mental framework, which includes their experiences, beliefs, and values.

Question No: 52

An effective presenter uses pitch changes to indicate a change in the message. At the end of a sentence, raising the pitch signifies which of the following?

A. A question
B. Statement
C. Speech
D. Confess

Correct Answer & Explanation

Correct Answer: ► A question

Explanation:

Vocal pitch modulation is a tool for effective presenters. Raising the pitch at the end of a sentence typically signals to the audience that a question is being asked.

Question No: 53

Where does immediacy come from during a presentation?

A. Looking at your notes
B. Standing
C. Dressing with authority
D. Making eye contact

Correct Answer & Explanation

Correct Answer: ► Making eye contact

Explanation:

Making eye contact with the audience helps to create a sense of connection and reduces the perceived psychological distance between the speaker and listeners. This contributes to a feeling of immediacy in the presentation.

Question No: 54

Film, direct mail campaign, pamphlet, brochure, etc. are the modes of:

A. Mediated Communication
B. Mass Communication
C. Person to group communication
D. None of the above

Correct Answer & Explanation

Correct Answer: ► Mass Communication

Explanation:

Films, direct mail campaigns, pamphlets, and brochures are all examples of media instruments used in mass communication to disseminate messages to large, often anonymous and distant audiences.

Question No: 55

Which type of communication it would be when co-workers decide to meet to deal with a problem?

A. Upward
B. Horizontal
C. Downward
D. Intrapersonal

Correct Answer & Explanation

Correct Answer: ► Horizontal

Explanation:

When co-workers, who are generally at the same organizational level, meet to discuss and resolve a problem, this is an example of horizontal (or lateral) communication.

Question No: 56

Partial or marginal listening can distort the intent of which of the following?

A. Message
B. Channel
C. Source
D. All of the given options

Correct Answer & Explanation

Correct Answer: ► Message

Explanation:

Partial or marginal listening, also known as inattentive listening, occurs when the listener does not fully concentrate on what is being said. This can lead to a distortion or misunderstanding of the speaker's intended message.

Question No: 57

A speech designed to change or reinforce the audience's beliefs or actions. This is an example of:

A. Informative speech
B. Ceremonial speech
C. Persuasive speech
D. None of the given options

Correct Answer & Explanation

Correct Answer: ► Persuasive speech

Explanation:

A persuasive speech is specifically aimed at influencing an audience by either changing their existing beliefs or actions or by strengthening the beliefs or actions they already hold.

Question No: 58

Farah was doubtful about Saman's intentions when she was trying to convince her to invest in the new project. Which form of listening it is?

A. Empathic listening
B. Critical listening
C. Active listening
D. Preferential listening

Correct Answer & Explanation

Correct Answer: ► Critical listening

Explanation:

When Farah is doubtful about Saman's intentions while Saman is trying to persuade her, Farah is likely engaging in critical listening. This involves analyzing and evaluating the message, its logic, and the speaker's credibility, especially when a decision or commitment is being sought.

Question No: 59

Which phrase shows the key rule to make a good speech?

A. To keep in mind that audiences care most about things that directly affect them.
B. To avoid the audience's choice and most about things that directly affects them.
C. Centering on the self
D. To keep in mind that idea that is presented in speech.

Correct Answer & Explanation

Correct Answer: ► To keep in mind that audiences care most about things that directly affect them.

Explanation:

A fundamental rule for effective public speaking is to understand that audience members are most attentive to and interested in topics and information that directly relate to their own lives, needs, and concerns.

Question No: 60

While talking to your friend underneath an elm tree, you hear the sounds of birds singing and this distracts you from your conversation. What would you call it?

A. Feedback
B. Psychological noise
C. Physical noise
D. Physiological noise

Correct Answer & Explanation

Correct Answer: ► Physical noise

Explanation:

Question No: 61

Which one of the following refers to the seating arrangement in which people in the audience are seated in rows and columns without tables?

A. Theater-style arrangement
B. Conventional classroom style
C. Modified T-formation
D. V-formation

Correct Answer & Explanation

Correct Answer: ► Theater-style arrangement

Explanation:

The theater-style seating arrangement is defined by having the audience seated in rows and columns, typically without the provision of tables. This setup is common for large audience presentations.

Question No: 62

What does communication breakdown mean?

A. We have been ineffective in communication.
B. We have been effective in communication.
C. We have been helpful in communication.
D. We physically broke communication.

Correct Answer & Explanation

Correct Answer: ► We have been ineffective in communication.

Explanation:

A communication breakdown signifies that the communication attempt has failed to achieve its intended purpose, meaning the communication has been ineffective. This often occurs due to misunderstandings or misinterpretations between the sender and receiver.

Question No: 63

Each morning Amna decides how to dress? what to eat? where to go? etc. This refers to which of the following level of communication?

A. Interpersonal Communication
B. Mediated Communication
C. Intrapersonal Communication
D. Person-to-Group Communication

Correct Answer & Explanation

Correct Answer: ► Intrapersonal Communication

Explanation:

Intrapersonal communication is communication with oneself. The process of making personal decisions, such as what to wear, eat, or where to go, involves internal thought and dialogue, which is characteristic of intrapersonal communication.

Question No: 64

Which of the following is the first step in order to overcome communication barriers?

A. To recognize the most common barriers and then, understand their negative impact on communication
B. To recognize the most common barriers and then, find the positive aspects
C. To find the rare barriers and understand their negative impact
D. All of the given options

Correct Answer & Explanation

Correct Answer: ► To recognize the most common barriers and then, understand their negative impact on communication

Explanation:

The initial and crucial step in overcoming communication barriers is to first identify or recognize the common factors that impede effective communication. Once these barriers are recognized, it is important to understand how they negatively affect the communication process.

Question No: 65

The process by which individuals resolve issues in an informal or formal atmosphere, or when issues are resolved as part of the ongoing interaction between individuals is known as:

A. Conflict resolution
B. Conflict prevention
C. Effective communication
D. Communication breakdown

Correct Answer & Explanation

Correct Answer: ► Conflict resolution

Explanation:

Conflict resolution refers to the process where individuals or groups work through and resolve disagreements or issues. This can happen in various settings, both informal and formal, and is often an integral part of ongoing interactions.

Question No: 66

If a modern organization uses the mediums like reports, conferences or interoffice memos to communication with the people working in the organization, what type of communication it will be?

A. Internal communication
B. External communication
C. Interpersonal communication
D. Interchange communication

Correct Answer & Explanation

Correct Answer: ► Internal communication

Explanation:

When communication mediums such as reports, conferences, and interoffice memos are used to share information among individuals within the same organization, this is categorized as internal communication.

Question No: 67

Intrapersonal communication processes depend upon communicator's all of the following qualities; Except

A. Frame of reference
B. Creativity
C. Self-talk
D. Dull approach

Correct Answer & Explanation

Correct Answer: ► Dull approach

Explanation:

Intrapersonal communication processes are influenced by the communicator's frame of reference, their capacity for creativity, the nature of their self-talk, and their approach to risk-taking. A "dull approach" is not conducive to effective intrapersonal processes; rather, creativity is highlighted as an important factor.

Question No: 68

What do we call to the person who transmits the message?

A. Sender
B. Channel
C. Receiver
D. Decoder

Correct Answer & Explanation

Correct Answer: ► Sender

Explanation:

In the communication model, the person who originates an idea and transmits or sends the message to a receiver is known as the sender or the source.

Question No: 69

Articulate speech is characterized by:

A. Correct pronunciation and clear enunciation
B. Vocal trait
C. Combination of pitch and strength
D. More clearly express or magnify meaning

Correct Answer & Explanation

Correct Answer: ► Correct pronunciation and clear enunciation

Explanation:

Articulate speech is defined by the clear and distinct formation of syllables, which includes both correct pronunciation of words and clear enunciation of sounds.

Question No: 70

It is always easier to communicate at the __________.

A. Peer level
B. Differing status
C. Different position
D. Different class

Correct Answer & Explanation

Correct Answer: ► Peer level

Explanation:

Communication tends to be easier and more open when it occurs between individuals at a peer level, meaning those who share a similar status or position, as opposed to situations with significant hierarchical differences.

Question No: 71

Which phrase shows the key rule to make a good speech?

A. To keep in mind that audiences care most about things that directly affect them.
B. To avoid the audience's choice and most about things that directly affects them.
C. Centering on the self
D. To keep in mind that idea that is presented in speech.

Correct Answer & Explanation

Correct Answer: ► To keep in mind that audiences care most about things that directly affect them.

Explanation:

A critical rule for effective speech-making is to tailor the message to the audience by recognizing that listeners are most engaged by information that directly impacts their interests, needs, or concerns.

Question No: 72

What will be your first step for the preparation of speech?

A. Selection of topic
B. Gathering material
C. Writing down relevant points
D. Reading newspapers

Correct Answer & Explanation

Correct Answer: ► Selection of topic

Explanation:

The foundational first step in preparing any speech is the selection of an appropriate and engaging topic. This decision will then shape all subsequent preparation activities.

Question No: 73

Partial or marginal listening can distort the intent of which of the following?

A. Message
B. Channel
C. Source
D. All of the given options

Correct Answer & Explanation

Correct Answer: ► Message

Explanation:

When a listener engages in partial or marginal listening (also known as inattentive listening), they are not fully processing the information being conveyed, which can lead to a distortion of the speaker's intended message.

Question No: 74

Which of the following is/are example(s) of interpersonal exchange?

A. Conversations
B. Dialogues
C. Small group discussions
D. All of the given options

Correct Answer & Explanation

Correct Answer: ► All of the given options

Explanation:

Interpersonal exchange refers to communication that occurs between two or a few people. This includes various forms of interaction such as conversations, dialogues, and discussions within small groups.

Question No: 75

All of the following are the barriers to communication, EXCEPT:

A. Over communication
B. Conflicting information
C. Language differences
D. Composing message at proper level

Correct Answer & Explanation

Correct Answer: ► Composing message at proper level

Explanation:

Effective communication can be hindered by barriers to communication such as over-communication (providing too much irrelevant information), conflicting information, and language differences. However, composing a message at the appropriate level for the audience is a principle that enhances communication, rather than acting as a barrier.

Question No: 76

Select who/which of the following is responsible to initiate actions to over come physical barriers:

A. Sender
B. Receiver
C. Medium
D. Message

Correct Answer & Explanation

Correct Answer: ► Sender

Explanation:

While both sender and receiver can acknowledge physical barriers, the responsibility to ensure understanding and achieve communication objectives often lies with the sender. Therefore, the sender is generally considered responsible for initiating actions to overcome physical barriers that impede the message.

Question No: 77

The term pitch refers which of the following?

A. The degree of lowness of sound
B. The degree of highness of sound
C. The degree of highness or lowness of a sound
D. All of the given options

Correct Answer & Explanation

Correct Answer: ► The degree of highness or lowness of a sound

Explanation:

Pitch is a characteristic of sound that refers to its perceived highness or lowness, which is related to the frequency of the sound waves.

Question No: 78

Which one of the following is an interpersonal need to exercise leadership and prove one's abilities?

A. Inclusion
B. Control
C. Affection
D. Power

Correct Answer & Explanation

Correct Answer: ► Control

Explanation:

The interpersonal need for control involves the desire to exercise leadership, influence situations, and demonstrate one's capabilities and competence.

Question No: 79

Which of the following is not the type of electronic periodical indexes?

A. World Wide Web
B. CD-ROM
C. Online systems
D. Journals

Correct Answer & Explanation

Correct Answer: ► Journals

Explanation:

Electronic periodical indexes are tools used to find articles and are available through platforms like the World Wide Web, CD-ROMs, and various online systems. Journals are the publications themselves which contain the articles, not a type of index.

Question No: 80

Which one of the following is suitable for both promotional and informational presentations in either the Proactive or Interactive modes?

A. V-formation
B. Modified T-formation
C. T-formation
D. U-formation

Correct Answer & Explanation

Correct Answer: ► U-formation

Explanation:

The U-formation seating arrangement is considered versatile and effective for both promotional and informational types of presentations, whether they are conducted in a proactive (speaker-led) or interactive (audience participation) mode.

Question No: 81

Which of the following would be a negative result of failing to analyze the audience properly?

A. Assuming that gender stereotypes still hold true
B. Offending audience members with a position that is contrary to their religious/moral beliefs
C. Using jargon or vocabulary that is inappropriate for the audience's educational level
D. All of the above

Correct Answer & Explanation

Correct Answer: ► All of the above

Explanation:

A failure to properly analyze the audience can lead to various negative outcomes, including misjudging an audience based on gender stereotypes, causing offense by presenting content that clashes with their religious or moral beliefs, or using language and jargon that is not appropriate for their level of understanding.

Question No: 82

Probing is:

A. Attempting to explain what the sender's statement means.
B. Attempting to gain additional information, continue the discussion, or clarify a point.
C. Attempting to evaluate the credibility of the sender.
D. Making a judgment about the worth of sender's statement.

Correct Answer & Explanation

Correct Answer: ► Attempting to gain additional information, continue the discussion, or clarify a point.

Explanation:

In the context of feedback, probing refers to actions taken to elicit more information from the speaker, to encourage them to elaborate further on a topic, or to seek clarification on something that was said.

Question No: 83

Jumps to conclusions. This is an example of:

A. Listener barrier
B. Sender barrier
C. Physical barrier
D. Noise

Correct Answer & Explanation

Correct Answer: ► Listener barrier

Explanation:

One common barrier that hinders effective listening is when the listener "jumps to conclusions" before the speaker has fully conveyed their message. This premature judgment is a type of listener-related barrier.

Question No: 84

How many general parts a basic speech must have?

A. Three
B. Four
C. Five
D. Six

Correct Answer & Explanation

Correct Answer: ► Three

Explanation:

A standard or basic speech is typically structured with three main general parts: an Introduction, a Body, and a Conclusion.

Question No: 85

Which of the following is a strategy for better listening?

A. Listen for facts, not feelings.
B. Listen for feelings only.
C. Listen for feelings as well as facts.
D. Listening for facts that demonstrate feelings

Correct Answer & Explanation

Correct Answer: ► Listen for feelings as well as facts.

Explanation:

A key strategy for improving listening effectiveness is to pay attention not only to the factual content of the message but also to the feelings and emotional undertones conveyed by the speaker, often through nonverbal cues.

Question No: 86

________ itself is probably the most common barrier to effective communication.

A. Language
B. Information
C. Speech
D. Communication

Correct Answer & Explanation

Correct Answer: ► Language

Explanation:

Language itself, with its complexities, ambiguities, and potential for misinterpretation (including differences in vocabulary or jargon), is often considered the most common barrier to effective communication.

Question No: 87

When does a presentation begin?

A. The moment you begin speaking.
B. The moment you are asked to give a presentation.
C. The moment you are in view of your listeners.
D. The moment you decide on a topic for your presentation.

Correct Answer & Explanation

Correct Answer: ► The moment you are in view of your listeners.

Explanation:

A presentation effectively starts, and the audience begins to form impressions, from the moment the presenter becomes visible to them, even before any verbal communication commences.

Question No: 88

How many words is average speaker's rate per minute?

A. 100 to 150
B. 400 to 500
C. More than 500
D. Countless

Correct Answer & Explanation

Correct Answer: ► 100 to 150

Explanation:

The average speaking rate for most individuals falls within the range of 100 to 150 words per minute.

Question No: 89

The characteristic which enables us to distinguish one voice from another is known as:

A. Pitch
B. Loudness
C. Regularity
D. Quality

Correct Answer & Explanation

Correct Answer: ► Quality

Explanation:

Voice quality refers to the unique characteristics and timbre of an individual's voice that allow us to differentiate it from other voices.

Hope you enjoyed this interactive quiz on Communication Skills!

Keep learning and improving your communication. ✨